Difference between revisions of "A1398 Common issues"

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(Updated notes about the 2015 boards to include the battery requirement for 820-00138 boards and to detail the behavior more cleanly. Also language cleanup. :))
(Updated notes about the 2015 boards to include the battery requirement for 820-00138 boards and to detail the behavior more cleanly. Also language cleanup. :))
(No difference)

Latest revision as of 18:04, 7 September 2021

M2012-E2013 (820-3332)

The MacBook Pro may appear to turn off. The fans will still spin and caps lock will still work. The cause is that the GPU is losing power due to flexing and brittle solder around U8900 (GPU Buck converter). Solder U8900 with an iron and leaded solder. Triple check all joints under a scope.

L2013-M2014 (820-3662, 820-3787)

Screen off computer on or crashing: Sounds like the FDMF6808 chips are failing and causing black screening. You can try fixing this by replacing all 3 of them with NEW FDMF6708 or FDMF3030 chips from a reputable source from Mouser or Digikey. I’ve had good success doing this. Possible software fix linked here

Very unlikely to be a screen or screen cable issue. If you’re not getting image when this happens, then it’s not related to backlight either. Very very small chance it’s a GPU/CPU issue unless the fall you mentioned was major. This model has an issue where from flexing those chips tend to fail and cause the device to not wake from sleep/randomly shut down due to CPU VCore dropping out. Machine will stay on but basically never wake from sleep at times similar to what’s wrong with yours. If you’ve never messed with microsoldering before, I would recommend sending this to someone who has experience fixing this issue. If you have done board repair, then this repair is a little tedious so you want to make sure you get GOOD chips as the ones claimed to be new in China often end up sanded down garbage to look new

If you have dedicated graphics on your board then the above fix have a 5% chance of succeeding, its not considered worth it to try and fix.

If you have internal graphics, aka no graphics chip on your board then you have a 95% success chance, so the above fix is likely to work.

2015 DG/IG (820-00162, 820-00426 / 820-00138)

All three of these 2015 15" MacBook Pro logic boards require a good, charged battery to fully boot into an operating system of any sort (MacOS, EFI ASDs, etc.).

Without a battery, a bare board will power on and display a low battery image on the screen, and will not chime.

Some third-party batteries and damaged/depleted/expired batteries will allow the 2015 15" boards to attempt to boot an OS, but they may boot loop indefinitely (chiming each time if the chime volume is not muted or has been restored to default via a NVRAM reset) with OR without any user intervention (e.g. keyboard presses). This appears to have something to do with current draw, as it has been reported that disconnecting the trackpad cable may enable problematic batteries to boot boards completely (most likely because a missing trackpad will cause kernel_task-based throttling and in doing so will lower the overall power consumption of the machine.

It's reportedly not uncommon to get two or three bad third-party batteries in a row so make sure you are using a known good battery before diving into repairs on the logic board itself.

Previously it was noted that this behavior only occurs on the 820-00163 2015 15" logic board with discrete graphics, but all of the above behaviors have since been observed with multiple 820-00138 2015 15" logic boards that only have integrated graphics.