I went Karen today on Apple, I sent my phone in at the end of February to be fixed, got an email mid March stating my phone was ready for pick up, called to pick up and was notified that the store was closed, fast forward today, 3 months of not having my iPhone 11 Pro Max I fucking went off. Told them that if I wanted a shitty Chinese made phone I’d buy an android or Samsung, Apple is an American company and I expect that their devices should be made by American made parts, for the price your paying it better be,also told them one worker from that store could’ve gone in at anytime and shipped off the devices to my home Instead of waiting months to get my phone back. So I ended up getting the whole repair cost wiped it was like 700 bucks. Still losses because I don’t have my
Phone and this piece of shit they gave me hardly fuckingng works, service cuts out constantly and calls last long enough to say hi before the call failure comes up. No it’s not my service, I live in a large city and the other 3 iPhones on my service work flawlessly.