This message concerns the recent controversy where a user’s dispute in a private moderation mail was badly dealt with by us.

On behalf of the team I apologise for the poor judgement used in the reply, and I personally apologise to [u/B\_freeoni](https://www.reddit.com/u/B_freeoni/). It should not have happened and we will be handling this internally to make sure it does not happen again. Also our plans are still in progress for a wholesale rules revision for the subreddit to make them clearer and simpler.

[u/mynameisperl](https://www.reddit.com/u/mynameisperl/)

e: I have added the username, as they are in the thread now and being pinged; and by editing the post it should hopefully re-appear on mobile apps.